Shipping Policy

This page outlines the shipping policy of sagerenew.com, an e-commerce website owned and operated by SageResearch OKH LLC, a company headquartered at 318 Orange Street, Manchester, New Hampshire 03104, United States.

Shipping Partner: We partner with USPS for our shipping services, selecting the carrier based on regional coverage and the specific requirements of each package. Factors such as package dimensions, total weight, destination, and level of fragility determine the most reliable and cost-effective shipping option to ensure safe and timely delivery.

Order Processing Time: Orders are generally processed within one (1) to two (2) business days after your order is placed.

Shipping time is estimated to be two (2) to seven (7) business days from the date your order ships.

Please note that during periods of high order volume, holidays, severe weather conditions, carrier delays, or other unforeseen circumstances, shipments may take longer than expected.

If there is a significant delay in the shipment of your order, we may contact you by email or telephone.

Shipping Charges: Shipping charges, if applicable, will be calculated and displayed at checkout before your order is completed.

Shipment to P.O. Boxes: SageResearch OKH LLC ships to addresses within the United States, including eligible P.O. boxes.

However, we reserve the right to refuse delivery to a P.O. box when the size, weight, value, or nature of the shipment makes delivery unsuitable. Large orders may not be eligible for delivery to P.O. boxes.

Shipment Confirmation & Order Tracking: Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number.

Tracking information may take up to 24 hours to become active after your shipment has been processed by the carrier.

Delivery Delays: Delivery dates provided by SageResearch OKH LLC or the shipping carrier are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather conditions, incorrect or incomplete delivery information, customs procedures where applicable, or circumstances beyond our reasonable control.

Incorrect Shipping Information: Customers are responsible for providing accurate and complete shipping information when placing an order.

SageResearch OKH LLC is not responsible for orders that are delayed, lost, returned, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.

Damaged or Lost Shipments: SageResearch OKH LLC is not liable for products damaged or lost while in transit after the shipment has been transferred to the shipping carrier.

If your order arrives damaged, or if you believe your shipment has been lost, please contact us as soon as possible so we can assist you.

You may also be required to contact the shipping carrier directly to submit a claim.

Please retain all packaging materials, shipping labels, and damaged products until the claim has been resolved.

Last Updated: September 13, 2026

Thank you for shopping at SageRenew.

For any questions regarding shipping or your order, please contact us at:

SageResearch OKH LLC 318 Orange Street Manchester, New Hampshire 03104 United States

Email: support@sagerenew.com

Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST).

Response times may vary on weekends and U.S. public holidays.

Shipping Times

Estimated delivery time after shipment: 2–7 business days within the United States.

This page outlines the shipping policy of sagerenew.com, an e-commerce website owned and operated by SageResearch OKH LLC, a company headquartered at 318 Orange Street, Manchester, New Hampshire 03104, United States.

You receive a confirmation email as soon as the order is placed, and a second email with tracking as soon as the parcel leaves our fulfilment centre.

sage-renew.com is owned and operated by SageResearch OKH LLC, a New Hampshire limited liability company.

Registered address: 318 Orange Street, Manchester, NH, 03104, United States.